Microsoft Dynamics CRM (365) Functional Mastery

  CRM Functional Mastery Overview
  Dynamics CRM Sales Management Process
  Dynamics CRM Lead Management
  Dynamics CRM Opportunity Management
  Dynamics CRM Product Catalog
  Dynamics CRM Sales Order Processing
  Dynamics CRM Service Management
  Dynamics CRM Case Management
  Dynamics CRM Knowledge Base
  Dynamics CRM Queues Management
  Dynamics CRM Service Level Agreements (SLA)
  Dynamics CRM Service Management Analysis
  Dynamics CRM Marketing Management
  Dynamics CRM Marketing Lists
  Dynamics CRM Campaign Management
Before learning the next steps in the sales process i.e. Quotes, Orders and Invoices, it is important to understand what is Product Catalog. In these videos you will learn about all the components of product catalog i.e. Product/Bundles/Families, Unit Groups, Price Lists, Discounts Lists. Once you have product catalog setup, you can easily learn next steps. So, continue your learning of this module.

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